You Click on forgot password found on the Login Screen on our mobile app or website https://app.shapshapdata.com and an instruction will be sent on how to reset your password after you send the email registered with your account.
You can sign up by downloading our mobile app or website https://app.shapshapdata.com and follow the instructions.
You Click on forgot password found on the Login Screen on our mobile app or website https://app.shapshapdata.com and an instruction will be sent on how to reset your password after you send the email registered with your account.
You will be required to send an email to our support and request your account to be deleted.
No. A refund is only applicable to failed transactions.
You can fund your wallet by using any of these Three (3) Methods:
1. Virtual Account Deposit.
2. Bank Deposit.
3. Manual Payment.
On the Shap-Shap Data, click on the ADD FUND icon then click the "Manual Payment".
Once the recharge page is open, click on "Manual Payment".
Enter the amount you want to recharge and Enter the sender name.
Well will request for your Transaction PIN to proceed.
Once your payment has been made, your account will be credited after admin processed it.
(It's Free of charge for Manual Payment)
Visit our Shap-Shap Data partner bank.
Fill in the deposit slip.
Include your registered phone number or email address.
Make payment to:
Name:
Account No.:
Bank:
Go to online banking.
Follow online transfer instructions.
Include your registered phone number or email address.
Make payment to:
Name:
Account No.:
Bank:
No. you cannot
You need your email address and password to access your account.
Your account details will never made public, only an app or website that you're logged in have access to your account details.
You can view your previous transactions on the Transaction page in the Shap-Shap Data mobile app or website.